Privacy Policy
At Expanz Global LLP, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and handle your information when you interact with our website, engage in our services, or communicate with us. We encourage you to carefully read this policy to understand our practices regarding your personal data.
Information We Collect
Expanz Global LLP collects data with the purpose of providing you with direct feedback on our services. We may obtain some of this data directly from you when you fill out forms, such as the Contact Us form, enabling you to reach out for support or provide comments on our News Letter. In addition, we utilize technologies like cookies to collect specific data, and we may receive error reports or usage data from software running on your device.
When you visit our website or engage with our services, we may collect certain information from you, including:
Personal Information: This may include your name, email address, contact number, job title, and other details you voluntarily provide to us.
Log Data: We collect information about your interactions with our website, such as your IP address, browser type, referring pages, and timestamps.
Cookies: We use cookies and similar technologies to enhance your browsing experience, track usage patterns, and gather statistical data.
Please note : when using our CONTACT US form, we kindly ask you not to provide any personal data that is not explicitly requested by us. This includes sensitive information such as payment data. Any personal data shared in the description section of the form will be stored on our backup server, but we will not use it for any other purposes.
It is important to mention that our website is not intended for children or private individuals, and we do not knowingly collect data related to them. If you are a parent or guardian and believe that your child's personal data has been shared with us, please contact us so that we can promptly address the issue, including revoking any consent previously given and reviewing or deleting the relevant data.
Additionally, in some cases, we may collect personal data from third parties who have obtained your consent to share your details with us, or from publicly available sources. We ensure that any data obtained from these sources is handled in accordance with applicable privacy laws and regulations.
Use of Information
Expanz Global LLP collects data for various purposes, including sending communications (including promotional communications), advertising, analyzing website visitor statistics, technical website troubleshooting, and improving the overall website user experience.
We use the information we collect to:
Provide and improve our services: We utilize your information to deliver the requested services, personalize your experience, and enhance our offerings.
Communication: We may contact you via email or other communication channels to respond to inquiries, provide updates, or share relevant information.
Marketing: With your consent, we may send you promotional materials, newsletters, or other marketing communications. You have the option to opt-out of receiving such communications at any time.
Analytics: We analyze user behavior and patterns to gain insights, measure the effectiveness of our website, and make data-driven improvements.
In line with these purposes, our intention is to keep you informed about the topics you have expressed interest in, contact you if additional information is required, maintain accurate records, and periodically ensure your satisfaction and happiness with our services. We want to emphasize that we do not rent or trade email lists with any other organizations or businesses.
To ensure the utmost privacy and data security, we have implemented robust technological and procedural safeguards. This includes securely storing any data we collect from you, both directly and indirectly, such as your name, email address, phone number, and company name, within a protected and confidential database.
Data Sharing
As part of our process, we may share your information with our trusted Development Center responsible for handling your request. Rest assured that our Development Center is legally bound to adhere to our strict data privacy and security requirements. They are strictly prohibited from utilizing any personal data received from us for any purposes other than those specified above.
We may share your information with third-party service providers, partners, or affiliates who assist us in delivering our services. However, we ensure that these entities adhere to strict confidentiality and data protection standards.
To ensure the utmost protection of the personal data you share, we have established a comprehensive contractual agreement between Expanz Global LLP and the Development Center. This agreement outlines all obligations and responsibilities, guaranteeing that your data is handled securely and in accordance with our privacy standards.
Please note that certain pages on our website may contain links to third-party products or services. It's important to be aware that the privacy practices of these third parties may differ from those of Expanz Global LLP. If you choose to provide any personal data to these third parties, please be aware that your data will be governed by their respective privacy statements and policies. We encourage you to review the privacy practices of any third-party websites or services before sharing your personal information with them.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Data Retention
Expanz Global LLP retains personal data for as long as it is necessary to provide the requested services and feedback or for other essential purposes, such as fulfilling legal obligations and enforcing agreements. The specific retention periods may vary depending on the type of data and the applicable requirements.
When determining the retention periods, the following criteria are considered:
Sensitivity of the data: If the personal data is of a sensitive nature, a shorter retention period may be appropriate. In such cases, the data may be retained for a period of up to five years.
Legal, contractual, or similar obligations: Expanz Global LLP may be subject to legal, contractual, or similar obligations that require the retention of data. This can include mandatory data retention laws in the applicable jurisdiction, government orders to preserve data relevant to an investigation, or data that must be retained for litigation purposes.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
The actual retention periods are evaluated based on these criteria, ensuring compliance with relevant laws and regulations. Expanz Global LLP is committed to handling personal data responsibly and securely throughout its retention period and taking appropriate measures for its disposal when it is no longer required.
Your Rights
You have the right to access, update, correct, or delete your personal information. You can exercise these rights by contacting us directly.
Right to Access: You have the right to request information about the personal data we hold about you and to know who the recipients of your personal data.
Right to Rectification: If you believe that any of the personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request its correction or update free of charge.
Right to Opt-Out: You have the right to opt out of receiving any marketing communications that we may send you. However, please note that this choice does not apply to mandatory service communications that are necessary for the provision of our services.
Right to Withdraw Consent: If you have previously provided consent for the processing of your personal information, you have the right to withdraw that consent at any time.
Right to Erasure or Update: You have the right to request the erasure or updating of your personal information. You can make such a request by contacting us directly.
Please be aware that there may be legal obligations or legitimate interests that prevent us from fulfilling certain requests. We will strive to respond to your requests in a timely manner and in accordance with applicable data protection laws.
If you have any inquiries or wish to exercise your rights regarding your personal information, please contact us through the provided channels. We are committed to addressing your requests and ensuring the protection of your privacy.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their respective privacy policies before providing any personal information.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting a prominent notice on our website or by contacting you directly.
If you have any questions, concerns, or requests regarding our Privacy Policy or how we handle your personal information, please contact us through the provided channels. We are committed to addressing your inquiries and resolving any issues promptly and responsibly.
Effective Date: 15/09/2022